Privacy Policy

Introduction

Pinnacle Health Clinic (“we”, “us”, “our”) operates this website to provide information about our multi-specialty outpatient clinic in Pune, including general medicine, pediatric care, physiotherapy, and chronic disease management. This Privacy Policy explains what personal information we collect, how we use and protect it, and your rights regarding that information. By using our website you accept the practices described in this policy.

What Information We Collect

• Contact information you provide voluntarily, such as name, email address, phone number, and postal address when you request appointments, subscribe to updates, or contact us.
• Health-related details you submit for appointment requests or inquiries, if provided voluntarily (e.g., brief medical concerns or service needs).
• Usage information collected automatically, including IP address, browser type, pages visited, time and date of access, and referring pages.
• Cookies and similar technologies (see Cookies section below).

How We Use Your Information

• To respond to appointment requests, inquiries, and communications, and to provide the services you request (general medicine consultations, pediatric care, physiotherapy sessions, chronic disease management).
• To maintain and improve the website, understand usage patterns, and tailor content to visitors.
• To send administrative messages, appointment reminders, and, where consented, marketing communications about clinic services and events.
• To comply with legal obligations and protect the rights, property, or safety of Pinnacle Health Clinic, our patients, and others.

Cookies and Tracking

We use cookies and similar tracking technologies to improve site functionality and user experience. Cookies may be essential (to enable basic site functions), performance-related (to analyze site usage), or functional (to remember preferences). Most browsers allow you to manage cookie settings; disabling cookies may limit certain features of the website.

Data Sharing and Disclosure

• We do not sell your personal data.
• We may share information with third-party service providers who perform services on our behalf (e.g., hosting, analytics, appointment scheduling). These providers are authorized to use your information only as necessary to provide services to us.
• We may disclose information to comply with legal obligations, respond to lawful requests by public authorities, or to protect the safety, rights, property, or security of our patients and the clinic.
• Health information submitted through the website for appointment requests is used only to facilitate care and may be added to your clinical record if you become a patient; clinical records are handled according to applicable health privacy laws and clinic policies.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure. If you believe your information has been compromised, please contact us immediately.

Your Rights

• Access: You may request access to the personal data we hold about you.
• Correction: You may request correction of inaccurate or incomplete information.
• Deletion: You may request deletion of personal data where applicable law permits.
• Objection: You may object to certain processing activities, including marketing communications, by contacting us.

To exercise these rights, contact us using the details below. We may require verification of identity and will respond in accordance with applicable law.

Contact

For questions, privacy requests, or concerns, please contact:

Pinnacle Health Clinic
Email: wp-f8179ae4ae29@newebai.com

We may update this Privacy Policy from time to time. The effective date will be reflected on our website; continued use of the site after changes constitutes acceptance of the revised policy.